Problem
Frequently we go at a problem in headlong attack, deploying resources in a frontal assault on the details of the issue directly before us, and wear them down in a war of attrition.
Solution
Come at a problem obliquely. Sort through fundamental issues first by means of metaphor and other ways to look at a problem before placing it in the participant’s work context—these provide related thought for aha’s about the real work. Try to put together a solution using an exercise like Model Shop. Utilize related challenges to unlock their subconscious mind.
The difference is a ‘maneuver battle’ versus a ‘frontal assault.’
Part of the value of Scan is its indirection. We don’t make decisions on Scan day, but use it to set context. Often we find that the tough decisions emerge as already made, or the solution becomes so obvious that it is not even a question anymore.
Piaget, the noted child development psychologist, observed that a child cannot ride a bike until they can see themselves riding a bike. They have to envision success before they can go achieve it. This is why exercises that put participants in a successful future are valuable.
