Looking for ways to get your team to understand the importance of details, instructions, and following a process? One of the best exercises to do this is call the PB&J Exercise.
Follow these links (downloadable PPT) for the instructions and process flow guidelines.
Finally, teams turn in their completed process flows of list of instructions and as one whole group, a “chef” tries to create the sandwich while the facilitator reads the instructions from the worst teams flow/instructions. Laughs all around, but a very powerful point.
